StreamSec HB
>> Privacy

Information We Collect.

Contact information. We collect and retain personal contact information that you submit to us voluntarily in signing up to our products and services or any mailing lists. This includes your name, mailing address, telephone number and e-mail address. Additionally, we collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Sites.

Financial Information. We collect and retain financial information you provide when you order our products and services. For example, when you apply for a support agreement, we require you to provide contact information and a billing address before we process that application.

Information on your use of the Site. We collect information about the device with which your use of the Sites and information on your use of the Site itself, such as the domain name, Internet Service Provider, browser type and version, and pages viewed.

How We Use Your Personal Data.

To perform our contract with you. We use this information to perform our contract with you and fulfil your requests, such as:
  • Sending you requested service information;
  • Fulfilling your order;
  • Billing for services;
  • Responding to customer service requests, questions and concerns; and
  • Administering your account.
Note that, generally, you may not opt-out of these communications, which are transactional and not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.

We also engage other companies, individuals, and affiliates of StreamSec to perform certain functions and services for you. These third parties:
  • process credit card payments; and
  • provide technical assistance.
To contact you. If you have given your consent to send you email marketing, or if you have provided us with your postal address, we will use the personal data you give to us to contact you from time to time. If you do not want to receive postal or electronic communications, you may withdraw your consent at any time, by clicking the link in a communication, or emailing us using the address provided below.

To protect our Site and our business. We monitor use of the Sites and we use the information we collect, including personal data, to pursue our legitimate interest in protecting you, others and the Site itself by:
  • identifying fraudulent activities and transactions;
  • preventing abuse of the Sites and investigating and/or seeking prosecution for any potential threats to or misuse of the Sites;
  • ensuring compliance with the applicable terms of service and this Privacy Policy;
  • investigating violations of or enforcing these agreements; and
  • otherwise protecting the rights and property of StreamSec, its partners, and customers.

How Long We Keep Your Personal Data.

If you purchase a copyright license to use any of our products, this license is itself perpetual, meaning we have legitimate reason to keep your personal data for the entire duration of the copyright protection of the products. If you have any questions about how long we will keep your specific data, please contact

Who We Share Your Personal Data With.

We will share your personal data:
  • As required by law, court order or other government or law enforcement authority or regulatory agency in order to enforce or apply our Services Agreement or other agreements.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request. This includes exchanging information with law enforcement, other companies and organisations for fraud protection, credit risk reduction or other similar purposes.
  • In connection with a corporate change including a merger, acquisition, transfer or sale of assets or in connection to insolvency, bankruptcy or receivership. Information about our users, including customer information, will also need to be disclosed to our legal and financial advisors, investors or potential buyer in some commercial transactions seeking financing, investment or support or funding.
  • To any other third party where we have your prior informed consent to do so.

Where We Transfer Your Personal Data.

Our Sites are operated in the European Union.

How We Keep Your Personal Data Safe.

Generally, we only store your personal data on hardware we own and operate ourselves. Our public servers have access only to information absolutely necessary to provide our services. However, since you might provide us with your data
  • by purchasing our products and services through a reseller
  • by sending it to us via email or other means of communication
there is no way for us to guarantee absolute security.

Your Rights In Relation To Your Personal Data.

You will be entitled to ask us:
  • For access to a copy of your personal data
  • To correct or restrict our processing of your personal data
  • To stop processing your information, by withdrawing your consent or objecting to our legitimate interests.
Your rights in relation to your personal data are limited in some situations. For example, if we have a legal requirement or a compelling legitimate ground we may continue to process your information. We will provide you with information on whether there are limits or exemptions that apply to any request that you make.

Contacting Us.

If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at

The contents of this page were modified 2018-05-25
The page was last deployed 2021-10-13

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